In Ground Swimming Pool Testimonials

Swimming pools make happy families. Let us help you create memories to be treasured for years right in your own back yard. We’ve worked hard for many years to build a stellar reputation and strong referral-based business.

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Brooks Malone
Average rating:  
 52 reviews
 by Ray & Lisa Duncan
Exceptional Work!

Brooks Malone does an amazing job from starting with the office and planning all through to the installation and finish! After looking at several companies this one stands out the best by far. They are the best. Choose them and you will be glad you did . Our pool and patio looks amazing! We love it!

 by Lisa Tipton
Beautiful Pool

Brooks Malone did an excellent job helping us put in our beautiful pool. The entire experience was handled with top notch customer service and expertise in both the installation and aesthetic with the landscaping in the backyard. I was very pleased to be given the opportunity to view other installations as we were making the decision on size—color and overall look for our setting.

 by Sam and Carrie Griffith
Very Pleased

We have been so happy with our backyard transformation! Everything was quick and easy. Brooks Malone has done an incredible job. Our only regret is that we didn’t do it sooner.

 by Richie & Tracy King
Exceeded Expectations

From our first encounter with Holly at Brooks Malone to the last of the crew to leave the site, we have been so pleased! They kept us informed on the installation of our inground pool, as well as, on budget. If we had any questions or concerns, they were always willing and quick to address them. They truly exceeded our expectations on our outdoor living space.

 by Lynn Riley
Inground Pool Construction

Brooks Malone has an excellent business model for building pools and their technical expertise and on-the-ground technical staff are great. However, the communications with Brooks Malone administrative staff about expectations, contractual matters, and schedule could have been better. Having said that I would still recommend them for any pool construction needs.

 by Tim Jones
2nd time as good as the 1st

We decided to build a new house and with that came the decision to put in another pool. Well that was the easiest decision of the entire build based on our previous experience with Brooks Malone. We met with Holly and Davis to discuss what we wanted and they delivered. David took our sloped back yard and turned it into an Oasis! From stone retaining walls, waterfalls, and the layout in general, we couldn't be happier. Brooks Malone knocked it out of the part again. This is their 5th pool on our street, and it's easy to see why. Great company, great staff, and great family. A+++ 5*

 by Dave maxwold
Great pool company

Brooks Malone was a great company to work with on our pool they very friendly and professional and did a really nice job everything looks great.any questions or concerns we had were dealt with immediately

 by Mike McComas
Great Experience!

The owner(s) and crew made a dreaded experience painless. They are professional as well as responsible, starting on time and finishing on time. Brooks Malone actually delivered more than initially agreed upon, going the extra mile to make my wife & I happy.

 by P Loudermilk
Love my pool

Everyone I worked with at Brooks Malone was great, they always were quick to answer any questions I had, especially their work crew. Kudos to the crew they were fantastic, and do great work!

 by Kathryn Elliott

Brooks Malone were the most polite and easiest company I have ever worked with! They were efficient and had my pool in and running in 11 days. They also installed a privacy fence for me and were very happy to accommodate in a small custom request for my gate. The entire crew left my yard clean on each visit. Holly and Robbie were the BEST to work with during the whole process! If your thinking about installing a pool, you won’t go wrong with this company, I HIGHLY recommend them! Thank you Brooks Malone for a superior experience!!!

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Of course, you can bet that the kids are some of our biggest fans when each new swimming pool gets put in! We treasure our time with family around the pool and hope we have the opportunity to help realize your backyard dreams.

Kids Testimonial on a Brooks Malone pool in Tennessee

Keep scrolling below to read some detailed comments from more of our customers. We grateful they took they time to share their experience, and hope you’ll read what they have to say about their new custom swimming pools from Brooks Malone right here in Northeast Tennessee…

“I am sorry that it has taken me so long to send this, but my family and I can not thank you enough for helping us make a dream come true. The pool looks great and we have enjoyed it so much. My wife and boys have really took full advantage of it. We could not believe how fast the installation took. Scott did an excellent job and is a tremendous asset to your team. Mike has been such a pleasure to work with, any questions I have he is so prompt to answer. He is an excellent and knowledge sales person. We can not wait until next spring to utilize and enjoy the pool again. It was such a pleasure working with you and we would recommend your services to anyone. We look forward to working with you in the future.

Thank you so very much and again you have made a dream true.

– Bill Burchett


Fiberglass Pool by the Lake Kingsport TN

“I just wanted to write you a note re: our swimming pool. I had intended to get this done long before now, but guess I just needed a cold dreary day to get me inside and motivated. Holly, I want you to know that Sam and I have been very well pleased with our pool and sod installation.

We were reluctant to venture into a swimming pool again, but our experience with you and your staff made everything work out great. In years past when we had our chlorine inground pool it was so much work in upkeep and expense of chemicals required that it was exhausting – and that was when we were many years younger. Your consultation and recommendations were very much appreciated and with your knowledge and expertise, we felt reassured that we could manage and enjoy an inground pool with the grandkids.

It has been one of the best things we have done for our family in a long time. The new salt water pools virtually take care of themselves which we could never have imagined would be so easy. We have had such a great summer with our new pool, the grandkids loved it and often wanted to have friends over to play in the pool;  which we thoroughly enjoyed.

We are sure that you are well aware of what a fantastic group of individuals you have in your employment, but we just wanted to compliment them all. We never encountered an unkind word or bad attitude from any of them and they were all very nice and helpful to explain things as they were going on from day to day. Each one of your employees are outstanding and we were also very appreciative of them and their hard work to make our project complete. Thanks again for everything.”

– Sam and Susie Cogdell

Fiberglass Pool Low Maintenance Landscaping in Greeneville TN

 “Choosing to put a pool in your backyard is a relatively easy decision compared to deciding on a company to install. However, repeatedly Brooks & Malone was the most popular recommendation and we have not regretted our decision. From the moment Holly and David arrived to our home they demonstrated their professionalism, friendliness, excellent customer service and knowledge. Sharing their knowledge and opinions made us feel more at ease when it came to choosing pool size, shape and etc.

They were patient with our hesitance and uncertainty at times, but continued to reassure us of what would be our future ‘backyard oasis.’ We were updated daily on progress and what to expect on each phase of the pool. We absolutely love our pool and hot tub! Our backyard has been totally transformed and we will continue to enjoy for many years to come with family and friends!

Thank you Holly, David, Scott and crew for their hard work, dedication and long hours of labor.”

-Cindy Beckett, Jenny Woods and Michael Woods

Tri Cities TN Washington County In Ground Swimming Pool

“As you know last year (2012) I decided to put in an in-ground pool at my home in Greeneville. I had no idea of what to expect during the construction phase of the project. I guess I was expecting a nightmare scenario of cost overruns, labor and material problems, etc. as would certainly happen in the Northeast where I come from. Nothing could be further from the truth. I had the good fortune to meet with David and Holly Brooks of Brooks Builders. From the very first meeting I liked this couple.

I believe it very important for people meeting to discuss a proposed business venture truly like each other. Anything less would have been unacceptable for me. The pool construction started on time and was completed when promised. The workers were friendly and conscientious especially when it came to respecting my property and keeping it free of construction debris. Everyone involved was a dedicated professional. David Brooks was quick to respond to any concerns or questions I had. He also did some heavy chores for me at no cost.

Whenever an expensive job is performed it is always a concern of mine as to “what if?” some things go wrong. We experienced some unexpected problems. My mind (and my checkbook) were very quickly put to rest as David and Holly stepped up and assured me “things will be put right.” Any problems were met and dealt with in a forthright manner. These people are driven by customer satisfaction. The final result is a beautiful ‘Lagoon’ swimming pool. Brooks Builders attention to detail left the pool sparkling clean with all equipment in good working order.

They often call or stop by to check on things for me. I am so happy to have picked this particular builder to fulfill this dream I had for a backyard pool. I could not be more pleased with the final result, and maybe the best part of all is the friendship I enjoy with this great couple. I would be proud to recommend Brooks to anyone needing any kind of construction.”

-Jack Wells

Jonesborough Swimming Pool in Tennessee With Hardscaping

“Sitting by our pool this sunny afternoon watching our neighbors pool be completed I realize not every contractor treats you and your property with the same care and respect as  David, Holly, Scott and all of  Brooks Builders. I would like to say thanks for everything! Some other contractors could learn from you.”

– Billy Cutshall

Fiberglass Pool by the Garden

“We are very pleased with the job that Brooks-Malone did on our pool. They don’t mess around….7 days in, the pool was finished, and was ready to pour the concrete. The job was complete in only 9 days. Their crew was very friendly and helpful throughout the process. We recommend them to anyone looking to put in a pool.”

-Shannon & Valerie Hinkle and Shawn & Rachel Hinkle

Tri City Swimming Pool Backyard Relaxation

“If having a pool installed seems like only a dream of yours, then contact Brooks and Malone where the dream can become a reality. Brooks and Malone will guide you through the entire process. Holly kept us informed during the entire phase of the installation. David and his team were on site during the construction where careful consideration was put into every step. They made sure of that.

They have a friendly and hardworking staff that made us feel like they were just as excited for our dream to come true as we were. I would recommend Brooks and Malone to anyone. The dream of a pool in your backyard is just a phone call away. Thank you Brooks and Malone from our family to yours.

-Paul and Paula Beals

Fiberglass Pool in East Tennessee

“I promised my wife a swimming pool many years ago. After talking with David and Holly Brooks, I decided now was the time. From start to finish everything was professionally done. When we decided to add a small retaining wall they were able to do the job the next day, great service. We are extremely satisfied and love our inground pool.

-Mike Coates

Johnson City Swimming Pool Custom Installation

Keep reading more swimming pool testimonials on our second testimonials page.

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