In Ground Swimming Pool Testimonials

Swimming pools make happy families. Create memories to be treasured for years right in your own back yard. We’ve worked hard for many years to build a stellar reputation and strong referral-based business. Listen to what our customers have to say about their new custom swimming pools from Brooks Malone right here in Northeast Tennessee…

Fiberglass Pool by the Lake Kingsport TN

“I just wanted to write you a note re: our swimming pool. I had intended to get this done long before now, but guess I just needed a cold dreary day to get me inside and motivated. Holly, I want you to know that Sam and I have been very well pleased with our pool and sod installation.

We were reluctant to venture into a swimming pool again, but our experience with you and your staff made everything work out great. In years past when we had our chlorine inground pool it was so much work in upkeep and expense of chemicals required that it was exhausting – and that was when we were many years younger. Your consultation and recommendations were very much appreciated and with your knowledge and expertise, we felt reassured that we could manage and enjoy an inground pool with the grandkids.

It has been one of the best things we have done for our family in a long time. The new salt water pools virtually take care of themselves which we could never have imagined would be so easy. We have had such a great summer with our new pool, the grandkids loved it and often wanted to have friends over to play in the pool;  which we thoroughly enjoyed.

We are sure that you are well aware of what a fantastic group of individuals you have in your employment, but we just wanted to compliment them all. We never encountered an unkind word or bad attitude from any of them and they were all very nice and helpful to explain things as they were going on from day to day. Each one of your employees are outstanding and we were also very appreciative of them and their hard work to make our project complete. Thanks again for everything.”

– Sam and Susie Cogdell

Fiberglass Pool Low Maintenance Landscaping in Greeneville TN

 “Choosing to put a pool in your backyard is a relatively easy decision compared to deciding on a company to install. However, repeatedly Brooks & Malone was the most popular recommendation and we have not regretted our decision. From the moment Holly and David arrived to our home they demonstrated their professionalism, friendliness, excellent customer service and knowledge. Sharing their knowledge and opinions made us feel more at ease when it came to choosing pool size, shape and etc.

They were patient with our hesitance and uncertainty at times, but continued to reassure us of what would be our future ‘backyard oasis.’ We were updated daily on progress and what to expect on each phase of the pool. We absolutely love our pool and hot tub! Our backyard has been totally transformed and we will continue to enjoy for many years to come with family and friends!

Thank you Holly, David, Scott and crew for their hard work, dedication and long hours of labor.”

-Cindy Beckett, Jenny Woods and Michael Woods

Tri Cities TN Washington County In Ground Swimming Pool

“As you know last year (2012) I decided to put in an in-ground pool at my home in Greeneville. I had no idea of what to expect during the construction phase of the project. I guess I was expecting a nightmare scenario of cost overruns, labor and material problems, etc. as would certainly happen in the Northeast where I come from. Nothing could be further from the truth. I had the good fortune to meet with David and Holly Brooks of Brooks Builders. From the very first meeting I liked this couple.

I believe it very important for people meeting to discuss a proposed business venture truly like each other. Anything less would have been unacceptable for me. The pool construction started on time and was completed when promised. The workers were friendly and conscientious especially when it came to respecting my property and keeping it free of construction debris. Everyone involved was a dedicated professional. David Brooks was quick to respond to any concerns or questions I had. He also did some heavy chores for me at no cost.

Whenever an expensive job is performed it is always a concern of mine as to “what if?” some things go wrong. We experienced some unexpected problems. My mind (and my checkbook) were very quickly put to rest as David and Holly stepped up and assured me “things will be put right.” Any problems were met and dealt with in a forthright manner. These people are driven by customer satisfaction. The final result is a beautiful ‘Lagoon’ swimming pool. Brooks Builders attention to detail left the pool sparkling clean with all equipment in good working order.

They often call or stop by to check on things for me. I am so happy to have picked this particular builder to fulfill this dream I had for a backyard pool. I could not be more pleased with the final result, and maybe the best part of all is the friendship I enjoy with this great couple. I would be proud to recommend Brooks to anyone needing any kind of construction.”

-Jack Wells  

Jonesborough Swimming Pool in Tennessee With Hardscaping

“Sitting by our pool this sunny afternoon watching our neighbors pool be completed I realize not every contractor treats you and your property with the same care and respect as  David, Holly, Scott and all of  Brooks Builders. I would like to say thanks for everything! Some other contractors could learn from you.”

– Billy Cutshall

Fiberglass Pool by the Garden

“We are very pleased with the job that Brooks-Malone did on our pool. They don’t mess around….7 days in, the pool was finished, and was ready to pour the concrete. The job was complete in only 9 days. Their crew was very friendly and helpful throughout the process. We recommend them to anyone looking to put in a pool.”

-Shannon & Valerie Hinkle and Shawn & Rachel Hinkle

Tri City Swimming Pool Backyard Relaxation

“If having a pool installed seems like only a dream of yours, then contact Brooks and Malone where the dream can become a reality. Brooks and Malone will guide you through the entire process. Holly kept us informed during the entire phase of the installation. David and his team were on site during the construction where careful consideration was put into every step. They made sure of that.

They have a friendly and hardworking staff that made us feel like they were just as excited for our dream to come true as we were. I would recommend Brooks and Malone to anyone. The dream of a pool in your backyard is just a phone call away. Thank you Brooks and Malone from our family to yours.

-Paul and Paula Beals

Fiberglass Pool in East Tennessee

“I promised my wife a swimming pool many years ago. After talking with David and Holly Brooks, I decided now was the time. From start to finish everything was professionally done. When we decided to add a small retaining wall they were able to do the job the next day, great service. We are extremely satisfied and love our inground pool.

-Mike Coates

Johnson City Swimming Pool Custom Installation

“All we can say is, “Why did we wait so long?” We couldn’t be more pleased with our pool! We enjoy every day! From start to finish, we experienced professionalism and customer service that far exceeded our expectations. We appreciated being informed and updated each day and your crew became like family to us. The extra jobs we had done with stonework and pavers added that perfect finishing touch to the pool.

We are so pleased we finally took the plunge this year and look forward to years of enjoyment with family and friends and our ongoing relationship with Brooks and Malone. We heartily recommend them if you are considering taking the plunge and putting in your own pool!”

-Neil and Terri Smith

Johnson City Swimming Pool Washington County TN

“After months of talking about installing a swimming pool, the next step was to find a reputable company we could trust to make it happen. After speaking with many Greeneville natives, we decided to go with Brooks Malone.  From the first time meeting with David and Holly Brooks we knew they were the ones whom we wanted to install our pool.  They were very accommodating in helping us decide everything from the shape and size down to the landscaping design. Even when we changed our minds over and over, they never batted an eye.

Their employees were very professional and helpful. I would recommend Brooks Malone to anyone who was interested in having a swimming pool.  My girls and I have spent many hot summer days enjoying our pool and will enjoy it for many summers to come. Thank you David and Holly for your fabulous customer service!”

– Melinda and Donnie Adkins

Hilly Tennessee Yard With Terraced Fire Pit Area

“Let me tell you about the best pool in Tennessee. It’s mine, designed, created and built by Brooks-Malone Pools and Plumbing. Am I happy one might ask, 100% take that to the bank. Through rain storms they made it happen before my very eyes. My piece of the rock came to be! If you are thinking about a pool give Holly a call and make your dreams come true. Mary and Harold Herrington are surely happy they did!”

-Mary and Harold Herrington

Fiberglass Pool Near Sevierville TN

“I am very pleased with my inground swimming pool. Brooks-Malone did a fantastic job. They were very supportive and patient in the decision making, renovation, and post-renovation. Everyone I spoke with kept recommending Brooks-Malone. After contacting them Holly spent time with me taking me around and showing me several of the pools they had installed. That was so impressive to me because no other pool company had offered to do so. It has been wonderful to work with David & Holly. Any time I have a question they are available but most of all I have made new friends for life. If I were ever to move and install another pool I would use no pool company other than Brooks-Malone.”

-Chasity Burdine

Johnson City Swimming Pool FirePit Retaining Wall Sullivan County TN

“When we moved here a little over a year ago, we knew we wanted a swimming pool installed. The only name that was continually recommended was Brooks-Malone. We contacted them in the spring and began a wonderful work relationship and friendship. David and Holly are so friendly and accommodating! ALL their staff are so respectful and very hardworking.

Brooks-Malone advertise a Backyard Paradise. They created and developed our backyard paradise above and beyond our expectations! Thanks David, Holly, Chris, and all your staff who made our dream become a reality.”

-Rich & Sue Miller

Tri City Swimming Pool With Cabana by Brooks Malone

“We always dreamed of having a pool, but we never imagined our pool would become the highlight of our home. Brooks and Malone worked with us to help design the perfect layout which complemented our existing structure, making it look like the pool had been planned all along. We love our pool and would highly recommend Brooks and Malone to anyone who is thinking about making this investment.”

-Klint and Tammy Albright

Johnson City TN Swimming Pool Two Level With Tanning Ledge

Additional Testimonials

“Karin and I could not be more pleased with our new pool installed by Brooks & Malone! Friends, family and neighbors have dropped by to see and completely agree that you guys deliver a superior product. It is our hope that they too, will get the pleasure of working with you guys in the future. With your knowledge and expertise you gave us great suggestions and guidance throughout the entire project. Holly’s education, constant availability, and helpfulness is amazing! Her direction on every aspect of this endeavor was unbeatable.

 Scott’s attention to detail and creativity, turned this into a tangible product for us. He went through great pains to achieve a really natural look for our pool, for which we are very appreciative. As a team, along with Tim and other staff members, their communication and leadership skills provided us with an exceptional outcome! All of your staff was courteous, trustworthy, and a joy to work with. We are truly happy that we chose Brooks & Malone to do this project for us. We are so grateful for all your hard work and the friendships that we made along the way!”

-Sean & Karin Moore

“Brooks Malone did an outstanding job with installing our pool and creating a beautiful paved walkway.  The quality of work from David, Holly, and their crew exceeded all of our expectations.  Upon our first meeting, we felt they were a very trustworthy and professional company.  We are already planning our next project and would not even consider anyone else for the job.  We would highly recommend them to anyone.”

-Todd & Nikki Large

“Thank you for your honest and faithful service over the last two years. When another local pool service overcharged us and did a shoddy job of repainting our pool, you came out and gave us good advice and assistance. You showed us that converting to salt water would be economical and easy, and the use of a Shark cleaner would eliminate bi-weekly service calls. The Shark paid for itself within weeks, and the cost of salt versus the chemicals we were using saved us hundreds of dollars. We were so impressed with your pool service that we asked you to help us in refitting a bathroom. It is refreshing to find honest and dedicated businesses in the Greeeneville area. You will be our pool and plumbing choice for many years to come.”

-Nancy Stallard Harr

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