Swimming pools make happy families. Let us help you create memories to be treasured for years right in your own back yard. We’ve worked hard for many years to build a stellar reputation and strong referral-based business.
Submit your review
I have to say the old saying goes that you do get what you pay for with this company! The products and customer service is outstanding. We had the pool installed last year (in 7 days) and closed and re-opened this spring. Absolutely every person that we have come in contact with has been very professional and helpful. They are happy to answer any questions we have as “new pool owners”! I have to say I have never been disappointed with Brooks Malone. I suggest you talk to them about your backyard dream!!
First class from beginning to end. Exemplary customer service, knowledge, teaching and attention to detail. We couldn’t be happier with our Fiji pool.
Thank you to the whole team and we would highly recommend Brooks Malone to everyone.
Teresa and John
Brooks Malone is definitely a 5 star company. We checked wirh a few other companies before making a decision. I couldn't be any happier with the job they did with our inground pool! They went above and beyond our expectations!
Thanks Holly and David !
We had a new fiberglass pool put in our backyard. They made a potentially stressful experience-EASY. The project was completed on time and on budget. Thank you Brooks Malone for a great job!
My project was involved. There were initial installation issues by a previous contractor which worsened over time. Brooks-Malone did a fantastic job. There were no hidden costs. I asked for extra paper work to pass along to my kids in future & there was no hassle.
I can be a tad picky & hard to please at times. The guys were willing to stop, explain, rework & make a few changes to please. They made a stressful situation stress-less. "The boss" is always willing to stop & check & offer better fixes than I thought best.
When I change out my old equipment, they will get the job.
I am pleased they took the job.
I've dreamed of having a pool for as long as I can remember....and thanks to Brooks Malone, they made my dream come true! Everyone was so nice and helpful! I look so forward to many family and friends get togethers. May God bless my new friends at Brooks Malone!
Adding a pool to our home this summer has been a wonderful experience for our family and friends. We've had MANY compliments on the design and placement of the pool, and we could not be happier with the final result. Thank you to the folks at Brooks Malone for your professionalism and guidance during the process. Everyone who had a part in the planning and installation was top notch. As a result, we look forward to many more years of enjoyment celebrating family events with pool parties!
Brooks Malone was recommended to us. I don’t think we could have picked anyone better. Holly is amazing and feels like family. All the guys that did our pool worked hard everyday and were always friendly and professional. We have been very pleased with this company. I would highly recommend!
We had a great experience from beginning to end with Brooks Malone. Everything was explained and spelled out before construction began. Once the work started, they were there everyday. There were many days it rained but they still showed up and completed their work. I would certainly recommend Brooks Malone to anyone looking for a pool contractor. Our pool was completed within a 2 week period even with rainy weather. We could not have chosen a better company. Thanks for the pool and our grandchildren will also love it......thanks
Working with Holly and Robbie on the design and cost of the pool was very easy. Both are very knowledgeable and answered all of our questions.
The Brooks Malone installation crew from start to finish were professional and also answered our questions.
The pool and decking look better than we imagined it would look. We are very satisfied with the outcome.
The only draw back was the seeding of the lawn area. It had been raining and the ground was muddy. It did not turn out as level as I had hoped.
I would recommend Brooks Malone to friends or family.
Of course, you can bet that the kids are some of our biggest fans when each new swimming pool gets put in! We treasure our time with family around the pool and hope we have the opportunity to help realize your backyard dreams.
Keep scrolling below to read some detailed comments from more of our customers. We grateful they took they time to share their experience, and hope you’ll read what they have to say about their new custom swimming pools from Brooks Malone right here in Northeast Tennessee…
“I am sorry that it has taken me so long to send this, but my family and I can not thank you enough for helping us make a dream come true. The pool looks great and we have enjoyed it so much. My wife and boys have really took full advantage of it. We could not believe how fast the installation took. Scott did an excellent job and is a tremendous asset to your team. Mike has been such a pleasure to work with, any questions I have he is so prompt to answer. He is an excellent and knowledge sales person. We can not wait until next spring to utilize and enjoy the pool again. It was such a pleasure working with you and we would recommend your services to anyone. We look forward to working with you in the future.
Thank you so very much and again you have made a dream true.
– Bill Burchett
“I just wanted to write you a note re: our swimming pool. I had intended to get this done long before now, but guess I just needed a cold dreary day to get me inside and motivated. Holly, I want you to know that Sam and I have been very well pleased with our pool and sod installation.
We were reluctant to venture into a swimming pool again, but our experience with you and your staff made everything work out great. In years past when we had our chlorine inground pool it was so much work in upkeep and expense of chemicals required that it was exhausting – and that was when we were many years younger. Your consultation and recommendations were very much appreciated and with your knowledge and expertise, we felt reassured that we could manage and enjoy an inground pool with the grandkids.
It has been one of the best things we have done for our family in a long time. The new salt water pools virtually take care of themselves which we could never have imagined would be so easy. We have had such a great summer with our new pool, the grandkids loved it and often wanted to have friends over to play in the pool; which we thoroughly enjoyed.
We are sure that you are well aware of what a fantastic group of individuals you have in your employment, but we just wanted to compliment them all. We never encountered an unkind word or bad attitude from any of them and they were all very nice and helpful to explain things as they were going on from day to day. Each one of your employees are outstanding and we were also very appreciative of them and their hard work to make our project complete. Thanks again for everything.”
– Sam and Susie Cogdell
“Choosing to put a pool in your backyard is a relatively easy decision compared to deciding on a company to install. However, repeatedly Brooks & Malone was the most popular recommendation and we have not regretted our decision. From the moment Holly and David arrived to our home they demonstrated their professionalism, friendliness, excellent customer service and knowledge. Sharing their knowledge and opinions made us feel more at ease when it came to choosing pool size, shape and etc.
They were patient with our hesitance and uncertainty at times, but continued to reassure us of what would be our future ‘backyard oasis.’ We were updated daily on progress and what to expect on each phase of the pool. We absolutely love our pool and hot tub! Our backyard has been totally transformed and we will continue to enjoy for many years to come with family and friends!
Thank you Holly, David, Scott and crew for their hard work, dedication and long hours of labor.”
-Cindy Beckett, Jenny Woods and Michael Woods
“As you know last year (2012) I decided to put in an in-ground pool at my home in Greeneville. I had no idea of what to expect during the construction phase of the project. I guess I was expecting a nightmare scenario of cost overruns, labor and material problems, etc. as would certainly happen in the Northeast where I come from. Nothing could be further from the truth. I had the good fortune to meet with David and Holly Brooks of Brooks Builders. From the very first meeting I liked this couple.
I believe it very important for people meeting to discuss a proposed business venture truly like each other. Anything less would have been unacceptable for me. The pool construction started on time and was completed when promised. The workers were friendly and conscientious especially when it came to respecting my property and keeping it free of construction debris. Everyone involved was a dedicated professional. David Brooks was quick to respond to any concerns or questions I had. He also did some heavy chores for me at no cost.
Whenever an expensive job is performed it is always a concern of mine as to “what if?” some things go wrong. We experienced some unexpected problems. My mind (and my checkbook) were very quickly put to rest as David and Holly stepped up and assured me “things will be put right.” Any problems were met and dealt with in a forthright manner. These people are driven by customer satisfaction. The final result is a beautiful ‘Lagoon’ swimming pool. Brooks Builders attention to detail left the pool sparkling clean with all equipment in good working order.
They often call or stop by to check on things for me. I am so happy to have picked this particular builder to fulfill this dream I had for a backyard pool. I could not be more pleased with the final result, and maybe the best part of all is the friendship I enjoy with this great couple. I would be proud to recommend Brooks to anyone needing any kind of construction.”
“Sitting by our pool this sunny afternoon watching our neighbors pool be completed I realize not every contractor treats you and your property with the same care and respect as David, Holly, Scott and all of Brooks Builders. I would like to say thanks for everything! Some other contractors could learn from you.”
– Billy Cutshall
“We are very pleased with the job that Brooks-Malone did on our pool. They don’t mess around….7 days in, the pool was finished, and was ready to pour the concrete. The job was complete in only 9 days. Their crew was very friendly and helpful throughout the process. We recommend them to anyone looking to put in a pool.”
-Shannon & Valerie Hinkle and Shawn & Rachel Hinkle
“If having a pool installed seems like only a dream of yours, then contact Brooks and Malone where the dream can become a reality. Brooks and Malone will guide you through the entire process. Holly kept us informed during the entire phase of the installation. David and his team were on site during the construction where careful consideration was put into every step. They made sure of that.
They have a friendly and hardworking staff that made us feel like they were just as excited for our dream to come true as we were. I would recommend Brooks and Malone to anyone. The dream of a pool in your backyard is just a phone call away. Thank you Brooks and Malone from our family to yours.“
-Paul and Paula Beals
“I promised my wife a swimming pool many years ago. After talking with David and Holly Brooks, I decided now was the time. From start to finish everything was professionally done. When we decided to add a small retaining wall they were able to do the job the next day, great service. We are extremely satisfied and love our inground pool.“
Keep reading more swimming pool testimonials on our second testimonials page.